Order & Delivery
O&D
ORDER & DELIVERY



Order
 
Once order is made and parcel is shipped, no further changes can be made.

We strongly advise you to carefully review and modify your order before you place an order.



Delivery
 
Your parcels will be delivered using the following courier services, i.e Poslaju, Skynet, SF Express, FlexiPack International. 

Nana will proceed the order within 2 working days upon receiving payment confirmation. You will then be able to receive your purchase within 1-3days for Malaysia order.

For Singapore order, you may be able to choose for Normal Shipping (FlexiPack) or Express Shipping (SF Express).
Extimated delivery time for FlexiPack would be 7-21 days; while for SF Express would be 1-3days. 



For Free Shipping,  
 
WEST M’SIA SABAH & SARAWAK SINGAPORE
Purchase more than RM88
in a single order.
Purchase more than RM120 in a single order. Purchase more than RM88
in a single order.*



For Postage Fees & Charges

WEIGHT WEST M’SIA SABAH SARAWAK
0.1kg – 1kg RM 7 RM 16 RM 14
1kg – 2kg RM 10 RM 25 RM 20 
2kg – 3kg RM 12 - -
3kg – 4kg RM 13 - -
4kg - 5kg  RM 14 - -
5kg and above Contact us for more information



For Postage Fees & Charges (Singapore),
   
FlexiPack International SF Express
XS : 150g - RM 6 0.1 - 1kg : RM40
 S  : 250g - RM 11  
 M : 500g - RM19  



For Self-Collect

You can choose to collect at Nana Collections' Store, located at 

Nana Collections 
SK 17- 18 (Souk), Level 2, 
Menara Komtar, Johor Bahru City Centre,  
80000, Johor Bahru, Johor.
+607 276 2862
Operations hours: Monday – Sunday, 10am – 10pm.


Disclaimer: We are NOT responsible for parcel lost in transit due to any mishap by 3rd party delivery partner.
However, we will try our best to communicate with the delivery partner for the compensation.


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